In the inaugural episode of Book Club, I share my thoughts with this great book on negotiation from Chris Voss who is a former FBI hostage negotiator.
On this episode I talk about my disdain for the “tie-down,” trying to get yeses and why no may be better, odd numbers and illuminating the path.
Everyone will get at least one thing out of this. I suggest you pick up the book and check out the many interviews and talks Chris Voss has on YouTube.
Book Club – Never Split the Difference
