The saga continues but I shaved the scruff, that some would generously call a beard, in hopes it be a good omen. Alas it wasn’t. And the Ms. Bank who says she has a degree in Communications-Management hasn’t communicated or managed much of anything.
I sent her an email asking if there was an update. Ms. Bank replied,
Please pose your questions to (My Client,)
Regards, Ms. Bank
Well that was helpful. I have talked to my client and was told that Ms. Bank would be up at at 5:30 (which I didn’t believe) because the east coast processor or underwriter would be available. My client called Ms. Bank at 8:45 and Ms. Bank was still at home, getting ready for work.
Again, trying hard for her client. This goes to how she will say whatever to calm the client. I have new rules for working with a loan officer. What is the contact information for your manager and processor? If they don’t want to give that to you then they don’t need your business. If they do their job and don’t gloss over issues, as was done in this case then there won’t be a need to call those other people.
